Notice of Privacy Practices
How we protect and handle your protected health information
This Notice of Privacy Practices describes how medical information about you may be used and disclosed, and how you can access this information. Please review it carefully. We are required by law to maintain the privacy of your protected health information and to provide you with this notice of our legal duties and privacy practices.
Effective Date: June 2026. This notice applies to Ravora Health and its providers. We reserve the right to change this notice. If changes are made, the revised notice will be posted on our website and available upon request.
How We May Use and Disclose Your Health Information
For Treatment
We may use your health information to provide, coordinate, and manage your care. For example, we may share information with other providers involved in your treatment, such as therapists, specialists, or your primary care physician.
For Payment
We may use and disclose your health information to obtain payment for services. This includes billing your insurance company, verifying coverage, and processing claims for the care you receive.
For Healthcare Operations
We may use your health information to manage our practice and improve the quality of care we provide. This includes staff training, quality assessment, and compliance activities.
Other Ways We May Use Your Information
- •Appointment Reminders: We may contact you to remind you of upcoming appointments.
- •Care Coordination: We may share information with other healthcare providers involved in your care to ensure continuity and quality.
- •Insurance and Billing: We may disclose information to your health plan for coverage determination and claims processing.
- •Legal and Regulatory Requirements: We may disclose information when required by federal, state, or local law — including public health reporting, law enforcement requests, or court orders.
Your Rights Regarding Your Health Information
Request a copy of your records
You have the right to inspect and obtain a copy of your health information. Requests must be made in writing, and we may charge a reasonable fee for copying and mailing.
Request corrections
If you believe information in your records is incorrect or incomplete, you may request that we amend it. We will review your request and respond within the timeframes required by law.
Request confidential communications
You may ask that we communicate with you in a certain way or at a certain location — for example, only at your work phone number or by email. We will accommodate reasonable requests.
Request restrictions
You may request that we restrict certain uses and disclosures of your health information. We are not required to agree to all restrictions, but we will carefully consider your request.
Receive an accounting of disclosures
You may request a list of certain disclosures of your health information we have made. This does not include disclosures for treatment, payment, healthcare operations, or those you authorized.
File a privacy complaint
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.
Privacy Questions or Complaints
If you have questions about this Notice, wish to exercise any of your rights, or would like to file a privacy complaint, please contact us:
Serving New Jersey & Pennsylvania
You also have the right to file a complaint with the Secretary of the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.