Privacy Policy
How Ravora Health collects, uses, and protects your information
Ravora Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or communicate with us. We take your trust seriously — and we believe in being clear about how we handle your data.
Information We Collect
Information You Provide to Us
When you fill out a contact form, appointment request, or reach out to us by phone, email, or through our website, we may collect information such as:
- Your name, email address, and phone number
- Date of birth and insurance information (for appointment requests)
- Details about the services you're interested in
- Any message or information you choose to share with us
- How you heard about Ravora Health
Information Collected Automatically
Like most websites, we may automatically collect certain information when you visit, including:
- IP address and general location (city/region only)
- Browser type, device type, and operating system
- Pages you visit and how long you spend on them
- Referring website or search engine
- Basic analytics and site usage patterns
We use cookies and standard analytics tools to understand how people use our site so we can make it better. This information is aggregate and does not identify you personally.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule appointments
- Communicate with you about our services and your care
- Improve our website and patient experience
- Maintain the security and proper functioning of our site
- Comply with legal and regulatory obligations
We Do Not Sell Your Information
Ravora Health does not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is used only for the purposes described in this policy — providing you with quality mental health care and communication.
A Note About Health Information
Please avoid submitting detailed or sensitive medical information through our website's general contact or appointment request forms unless the form is clearly marked as secure and HIPAA-compliant. For clinical communication, we encourage you to use approved patient communication channels such as our patient portal, electronic health record system, or other secure messaging tools used by Ravora Health. Once you become an established patient, we will guide you on how to communicate with us securely.
For more information about how we protect your health information, please see our Notice of Privacy Practices.
Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no website or digital system is 100% secure — and we encourage you to also take steps to protect your own information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out: